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    S&C on DVD Help

    Issues with previously installed Acrobat Reader(s)
    "Search" button does not work
    Authorization fails
    Authorization fails on a different machine
    Authorization window does not appear


    Issues with previously installed Acrobat Reader(s)

    Previously installed Acrobat Reader(s) may interfere with proper functionality of S&C on DVD. The conflict exists when the computer already has a version of Acrobat Reader installed. You must install the standalone Adobe Reader that comes with the DVD. The special features in the standalone Adobe Reader will enable you to search the DVD after successful authorization. Therefore, you must uninstall all Acrobat Reader(s) and install the "AdobeReader812.exe" for Windows 2000/XP/2003/Vista before executing "Install.exe."
    TOP

    "Search" button does not work
    Cause: Adobe Reader Search not installed
    Uninstall all Adobe/Acrobat Reader(s)
    Restart your computer
    Install the Adobe Reader from the S&C on DVD
    Then double-click "Install.exe"
    Enter authorization string
    You should be presented with the secure installation control to finish the installation. You will need to provide the "Product ID" and the "Input String" in order to successfully install S&C on DVD. Please E-mail these unique strings to SNC@Traders.com. Be sure to carefully record the correct values. These are absolutely necessary for your copy of S&C on DVD to install and work on your machine.
    TOP

    Authorization fails
    Possible solution
    The string must all be in upper case (example: LMNOPQRST, not lmnopqrst)
    TOP

    Authorization fails on a different machine
    The authorization code is permission for you to use S&C on DVD on one particular machine. Your authorization code will not work when changing to another machine. You must obtain another authorization code for the new machine.
    TOP

    Authorization window does not appear
    Possible solution
    You must start over and use the stand alone Adobe Reader installer
    Depending on your operating system, install "AdobeReader812.exe" for Windows 2000/XP/2003/Vista
    Double click "Install.exe"
    If the authorization window does not appear, press "ALT" + "TAB" to check if another window is hiding the authorization window
    If the window is not found then double click "Embed.exe" located in SNC folder within the S&C on DVD

    You should be presented with the secure installation control to finish the installation. You will need to provide the "Product ID" and the "Input String" in order to successfully install S&C on DVD. Please E-mail these unique strings to SNC@Traders.com. Be sure to carefully record the correct values. These are absolutely necessary for your copy of S&C on DVD to install and work on your machine.

    TOP
    Send your questions to SNC@Traders.com
    Technical Analysis, Inc.

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