Issues with previously installed Acrobat Reader(s)
"Search" button does not work
Authorization fails
Authorization fails on a different machine
Authorization window does not appear
Issues with previously installed
Acrobat Reader(s)
Previously installed Acrobat Reader(s) may interfere with proper functionality of S&C on DVD. The conflict exists when the computer already has a version of Acrobat Reader installed. You must install the standalone Adobe Reader that comes with the DVD. The special features in the standalone Adobe Reader will enable you to search the DVD after successful authorization. Therefore, you must uninstall all Acrobat Reader(s) and install the "AcrobatReader93.exe" for Windows 2000/XP/2003/Vista before executing "Install.exe."TOP
Cause: Adobe Reader Search not installedUninstall all Adobe/Acrobat Reader(s)
Restart your computer
Install the Adobe Reader from the S&C on DVD
Then double-click "Install.exe"
Enter authorization string
TOPYou should be presented with the secure installation control to finish the installation. You will need to provide the "Product ID" and the "Input String" in order to successfully install S&C on DVD. Please E-mail these unique strings to SNC@Traders.com. Be sure to carefully record the correct values. These are absolutely necessary for your copy of S&C on DVD to install and work on your machine.
Possible solutionTOPThe string must all be in upper case (example: LMNOPQRST, notlmnopqrst)
The authorization code is permission for you to use S&C on DVD on one particular machine. Your authorization code will not work when changing to another machine. You must obtain another authorization code for the new machine.TOP
Possible solutionTOPYou must start over and use the stand alone Adobe Reader installer
Depending on your operating system, install "AcrobatReader93.exe" for Windows 2000/XP/2003/Vista
Double click "Install.exe"
If the authorization window does not appear, press "ALT" + "TAB" to check if another window is hiding the authorization windowYou should be presented with the secure installation control to finish the installation. You will need to provide the "Product ID" and the "Input String" in order to successfully install S&C on DVD. Please E-mail these unique strings to SNC@Traders.com. Be sure to carefully record the correct values. These are absolutely necessary for your copy of S&C on DVD to install and work on your machine.